Booking Payments Policy
All bookings require full payment at the time of booking to secure a time. Due to the seasonal demand for our services, we cannot accommodate other arrangements.
Payments are payable to [email protected] without fee through reputable 3rd party payment providers such as Apple Pay, Google Wallet, ZellePay/Chase Quickpay, or Venmo. Appointments are booked on receipt of payment on a first come, first served basis. Please contact us with any questions.
Check Payments Policy
Personal and corporate checks may be used towards payments if received before November and no later than 10 business days from date of event inquiry. Please contact us with any questions.
Credit Card Payments Policy
3rd party processors like Apple Pay, Google Wallet, ZellePay/Chase Quickpay, or Venmo are recommended for all credit card payments (this avoids a 5% processing fee).
Credit cards can also be processed directly for a 5% processing fee. Please contact us with any questions.
Holiday Policy
Bookings during Holidays (Christmas Eve or Christmas) are billed at the 'Visit up to 1/2 hour' rate only. You may book additional time at the same rate for each additional half hour.
Paypal Policy
Sorry, we do not accept Paypal transactions.
Venmo Payment Protection Policy
If you are using Venmo to pay for your booking, you are welcome to use Venmo's payment protection feature for extra peace of mind if you wish. This involves completing payment through Venmo with the purchase protection toggle in the "on" position. For clients who choose to use this feature, we will issue a follow-up transaction protection fee of 5% of your original transaction amount to offset the additional seller costs, admin, and processing associated with this feature. Please note: your booking time is not confirmed until full payment, including any follow-up fee payments are received. We reserve the right to cancel your booking for a full refund, less the 5% processing fee if follow-up fees are not completed within 24 hours of the original payment, or the calendar day before your booking if booking date is less than 24 hours from time of booking.
Refund Policy
Due to the seasonal demand for our services, appointments cancelled by the client for any reason will be refunded based on the lead time of your booked event.
For security purposes, refunds can only be issued to same form of payment used at the time of booking.
120+ days from event date - full refund.
90+ days from event date - 75% refund.
60+ days from event date - 50% refund.
30+ days from event date - 25% refund.
less than 30 days - events can be cancelled without refund.
If Rent-A-Santa Chicagoland "the platform" cancels your booking for any reason, a full refund will be issued to the same form of payment used at the time of booking, less any applicable fees.
Please contact us with any questions.
Terms of Use
By booking Rent-A-Santa Chicagoland "the platform" for services, you "the client" are agreeing to all outlined policies.
All bookings require full payment at the time of booking to secure a time. Due to the seasonal demand for our services, we cannot accommodate other arrangements.
Payments are payable to [email protected] without fee through reputable 3rd party payment providers such as Apple Pay, Google Wallet, ZellePay/Chase Quickpay, or Venmo. Appointments are booked on receipt of payment on a first come, first served basis. Please contact us with any questions.
Check Payments Policy
Personal and corporate checks may be used towards payments if received before November and no later than 10 business days from date of event inquiry. Please contact us with any questions.
Credit Card Payments Policy
3rd party processors like Apple Pay, Google Wallet, ZellePay/Chase Quickpay, or Venmo are recommended for all credit card payments (this avoids a 5% processing fee).
Credit cards can also be processed directly for a 5% processing fee. Please contact us with any questions.
Holiday Policy
Bookings during Holidays (Christmas Eve or Christmas) are billed at the 'Visit up to 1/2 hour' rate only. You may book additional time at the same rate for each additional half hour.
Paypal Policy
Sorry, we do not accept Paypal transactions.
Venmo Payment Protection Policy
If you are using Venmo to pay for your booking, you are welcome to use Venmo's payment protection feature for extra peace of mind if you wish. This involves completing payment through Venmo with the purchase protection toggle in the "on" position. For clients who choose to use this feature, we will issue a follow-up transaction protection fee of 5% of your original transaction amount to offset the additional seller costs, admin, and processing associated with this feature. Please note: your booking time is not confirmed until full payment, including any follow-up fee payments are received. We reserve the right to cancel your booking for a full refund, less the 5% processing fee if follow-up fees are not completed within 24 hours of the original payment, or the calendar day before your booking if booking date is less than 24 hours from time of booking.
Refund Policy
Due to the seasonal demand for our services, appointments cancelled by the client for any reason will be refunded based on the lead time of your booked event.
For security purposes, refunds can only be issued to same form of payment used at the time of booking.
120+ days from event date - full refund.
90+ days from event date - 75% refund.
60+ days from event date - 50% refund.
30+ days from event date - 25% refund.
less than 30 days - events can be cancelled without refund.
If Rent-A-Santa Chicagoland "the platform" cancels your booking for any reason, a full refund will be issued to the same form of payment used at the time of booking, less any applicable fees.
Please contact us with any questions.
Terms of Use
By booking Rent-A-Santa Chicagoland "the platform" for services, you "the client" are agreeing to all outlined policies.